Live Chat Support in Shared Website Hosting
Together with the telephone and ticket support, our company provides live chat support too. You'll be able to get in touch with us every single day, which includes holidays and weekends, and we can give you more information about the Linux shared website hosting that we offer if you are not a customer yet, or about common and billing questions when you already have an account. Although for solely technical matters you have to open a trouble ticket to the technical support, since such issues will require extra time to be taken care of, you may still contact us on our live chat for some technical info. For example, we're able to help you set up an e-mail address in your e-mail client or troubleshoot a variety of issues, saving you a long time. Even when our telephone lines are already off for the day, you can speak to a live person.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is accessible to all of our potential and current clients. In case you're looking for a new website hosting account, you will be able to chat in real time to one of our agents and get more details about our semi-dedicated hosting packages so as to choose the right package for your websites. If you already have an account with us, we will be able to assist you timely with general, billing and first-level technicalmatters. Even though in certain cases you will need to open a support ticket as there are troubles that can't be resolved through a live chat, we will be able to assist you with numerous basic tasks, for example setting up an e-mail account in an e-mail client or forwarding one domain name to another. As a result, you'll receive quick support and you'll save plenty of time.