Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Control Panel you will find an in–depth Help Center section offering a ton of instructional articles and frequently asked questions. They are contributed by our support team of seasoned techs. Simply fill in your question and our smart platform will provide you with the best answer.

  • Top quality support service

  • Video Tutorials

  • We have prepared a selection of educational video tutorials that visually explain how you can troubleshoot a typical problem associated with your Linux shared website hosting account. You will find the videos in the Help Center.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 technical support service and a sixty–minute ticket response time guarantee. Our experienced technical support engineers will be available 24–7–365 to reply to your queries and to troubleshoot any problem that you may run into. Simply submit a tech support request from the Help section and we’ll respond back to you in no time.