Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service staff is qualified to promptly address all our Linux shared website hosting clients’ issues and guidance demands. Through our ticketing system, you are able to submit your issue and a support team fellow member will likely get back to you in less than max 60 minutes. In actual fact, practice has confirmed that the standard solution time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is supplied by a crew of skilled specialists who are prepared to reply to your query right away. You can easily get in touch with the tech support staff by launching a tech support ticket from your Control Panel or by sending us an e–mail. On business days, you can also contact us on the telephone or make use of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require help while working on your online projects within the Control Panel, you could always just click the Help button and see your question in the selection of content articles that will show up. We have as well turned much of the posts into video lessons. The collection of movies will come up if you pick the Videos button located on the top right.