1 hour ticket response
Our team of customer service technicians is focused on providing rapid answers to each of your queries. We will review your tech support ticket the instant it is submitted and will reply back with a solution within maximum 60 minutes after the client support ticket submission. In fact, our average trouble ticket response time is twenty minutes.
A Top–Notch Help Desk Service
Our tech support staff representatives have considerable experience in the Linux shared website hosting market and are trained enough to deliver a prompt solution to your problem. If, however, the problem at hand is not within the competence of a tech support engineer, the client support ticket will be forwarded to a developer or admin for further assistance.
A User–Friendly Help Section
In the Control Panel you’ll find an easy–to–browse Help section where you can find quick tips on how to use our services. You can get the answers to your queries in our F.A.Q. repository, find more hints in the web hosting account management articles or check out our educational video tutorials.
